Cultural Competence
- Course Duration1 months
- Learning FormatOnline Learning
- Course Fee£ 99 GBP
Course Overview
Cultural competence is a critical skill for professionals working in today’s increasingly diverse and interconnected world. The Cultural Competence course helps learners develop the awareness, knowledge, and practical tools to engage effectively and respectfully with people from different cultural backgrounds.
Course Curriculum
- Defines cultural competence, cultural awareness, sensitivity, and the importance in diverse professional and social contexts.
- Explores concepts of culture, ethnicity, race, and identity, and how these influence perceptions, behaviours, and interactions.
- Covers verbal and non-verbal communication styles, language barriers, interpretation, and culturally appropriate communication strategies.
- Discusses culturally safe care, health beliefs, practices, and strategies for reducing disparities in service delivery.
- Teaches recognition of personal biases, implicit bias, stereotyping, and strategies for fostering inclusive environments.
- Provides frameworks, models, and action plans for integrating cultural competence into personal, organisational, and professional practice.
Skills Covered
- • Cultural awareness and sensitivity
- • Cross-cultural communication and active listening
- • Inclusive service delivery in diverse environments
- • Bias recognition and mitigation
- • Development of culturally competent policies and practices
- • Ethical engagement in multicultural contexts
Why join this program?
- • Gain practical tools to work effectively across cultures.
- • Learn to identify and reduce bias in professional settings.
- • Improve communication and relationship-building skills.
- • Essential training for careers in healthcare, education, business, and social work.
- • Supports workplace diversity, equity, and inclusion goals.
Course Objectives/key Features
- • 24 hours of interactive, online instruction.
- • Real-world case studies and professional examples.
- • Reflective exercises and self-assessments.
- • Accessible on desktop and mobile devices.
- • Certificate of completion and tutor support included.
Learning Outcomes
By the end of this course, learners will be able to:- • Define key concepts related to culture, identity, and diversity.
- • Communicate effectively across cultural and linguistic differences.
- • Recognise and manage unconscious bias and stereotypes.
- • Provide culturally responsive and inclusive services
- • Implement strategies for cultural competence in personal and professional settings.
Why Choose London Technology College?
- • Open to All – Whether you're brand new or brushing up your skills, our courses are designed to meet you where you are.
- • Practical Approach – Learn by doing, with hands-on exercises that reflect real-world office tasks.
- • Experienced Tutors – Our instructors bring real industry know-how and a passion for teaching.
- • Certificate of Completion – Add an accredited certificate to your CV or LinkedIn profile to boost your job prospects.
- • Flexible Learning Options – Study at your own pace, from anywhere in the world. Ideal for working professionals and international students seeking flexibility without compromising quality.
- • Job-Ready Skills – Get trained in tools and techniques that employers actually look for.
- • Support That Stays With You – Need help? Our team is here from start to finish—no question is too small.
- • Learn at Your Own Pace – Take your time or move quickly—the course is designed to adapt to your needs.
- • Hands-On Projects – Put your skills into action with tasks like reports, spreadsheets, resumes, and more.
Certificate of Completion
On completing the course, learners will receive a professional Certificate in Cultural Competence issued by London Technology College. This certificate affirms your ability to work effectively and respectfully in multicultural settings and contributes to your professional development in inclusive practice.
Earn Your Cultural Competence Certificate:
- • UK-verified certificate from London Technology College.
- • Scenario-based learning with real cross-cultural case examples.
- • Practical skills for healthcare, education, business, and service sectors.
- • A recognised qualification for promoting inclusive and respectful engagement.
Frequently Asked Questions (FAQs)
This course is ideal for professionals in healthcare, education, business, social services, and anyone working in diverse or multicultural environments.
No. The course is suitable for all learners interested in improving their cultural competence.
Yes, it provides foundational knowledge and practical steps for improving equity, inclusion, and cultural awareness in professional settings.
Yes. The course can be included in your Continuing Professional Development (CPD) record.
Yes, upon completion of all modules, a digital certificate will be issued by London Technology College.
Yes, the course is fully online and accessible from any device.