Healthcare Quality Management
- Course Duration3 months
- Learning FormatOnline Learning
- Course Fee£ 299 GBP
Course Overview
The Healthcare Quality Management course provides in-depth training in the principles, tools, and systems used to ensure safety, efficiency, and continuous improvement in healthcare delivery. Designed for clinical leaders, quality officers, healthcare administrators, and students, the program explores global standards, patient safety protocols, clinical governance, and performance measurement. You'll engage with case studies and interactive tools to build practical skills for implementing quality initiatives that truly impact patient outcomes.
Course Curriculum
- Defines quality in healthcare, dimensions of quality (effectiveness, efficiency, equity, safety, timeliness, patient-centredness), and historical development of quality management in healthcare.
- Overview of key quality frameworks such as Donabedian’s model, IOM framework, ISO standards, and national accreditation standards (e.g. JCI, NABH).
- Types of indicators (structure, process, outcome), benchmarking, data collection, and analysis for performance measurement.
- Concepts of patient safety, types of medical errors, adverse event reporting, root cause analysis, and risk mitigation strategies.
- PDCA cycle, Six Sigma, Lean principles, fishbone diagrams, flowcharts, and failure mode and effects analysis (FMEA).
- Structures and processes for maintaining and improving quality of patient care including clinical audits and standards compliance.
- Purpose, process, benefits, and challenges of accreditation and certification at local, national, and international levels.
- Role of evidence-based practice in quality care, developing and implementing clinical guidelines and protocols.
- Leadership roles in quality initiatives, change management, building quality culture, and motivating teams for continuous improvement.
- Importance of patient feedback, methods for measuring patient satisfaction, and using results to improve care quality.
- Use of electronic health records, clinical decision support systems, and data analytics in monitoring and improving quality.
- Innovations in quality improvement, value-based care, personalised medicine, and global trends in healthcare quality management.
Skills Covered
- • Quality frameworks and performance indicators
- • Risk mitigation and patient safety improvement
- • Use of Six Sigma, Lean, and FMEA tools
- • Clinical governance and audit implementation
- • Accreditation and compliance management
- • Leading organisational change for quality improvement
Why join this program?
- • Gain practical expertise in healthcare safety, quality, and performance improvement.
- • Learn directly applicable methods for audits, patient satisfaction, and clinical governance.
- • Enhance your CV with quality management, risk reduction, and leadership credentials.
- • Stay aligned with global standards including NHS, ISO, and JCI frameworks.
- • Suitable for clinical leaders, quality managers, nurses, administrators, and health students.
Course Objectives/key Features
- • 72 hours of online learning with CPD accreditation.
- • Real-world case studies and improvement project simulations.
- • Practical templates and toolkits for quality initiatives.
- • Developed by healthcare and quality experts.
- • Certificate awarded upon successful completion.
Learning Outcomes
By the end of this course, learners will be able to:- • Understand key concepts and dimensions of healthcare quality.
- • Apply recognised standards and measurement indicators.
- • Use tools like PDCA, FMEA, and Lean to improve care processes.
- • Build clinical governance and patient safety frameworks.
- • Lead quality improvement initiatives in real-world settings.
Why Choose London Technology College?
- • Open to All – Whether you're brand new or brushing up your skills, our courses are designed to meet you where you are.
- • Practical Approach – Learn by doing, with hands-on exercises that reflect real-world office tasks.
- • Experienced Tutors – Our instructors bring real industry know-how and a passion for teaching.
- • Certificate of Completion – Add an accredited certificate to your CV or LinkedIn profile to boost your job prospects.
- • Flexible Learning Options – Study at your own pace, from anywhere in the world. Ideal for working professionals and international students seeking flexibility without compromising quality.
- • Job-Ready Skills – Get trained in tools and techniques that employers actually look for.
- • Support That Stays With You – Need help? Our team is here from start to finish—no question is too small.
- • Learn at Your Own Pace – Take your time or move quickly—the course is designed to adapt to your needs.
- • Hands-On Projects – Put your skills into action with tasks like reports, spreadsheets, resumes, and more.
Certificate of Completion
On completing the course, learners will receive a professional Certificate in Healthcare Quality Management from London Technology College. This certificate confirms your ability to lead, measure, and implement quality and safety practices in diverse healthcare environments.
Earn Your Healthcare Quality Management Certificate:
- • UK-verified certificate from London Technology College.
- • Applied learning in global quality standards and tools.
- • Core competencies in patient safety, auditing, and quality leadership.
- • Recognised credential for clinical, managerial, and policy roles.
Frequently Asked Questions (FAQs)
Ideal for clinical supervisors, quality officers, nurses, hospital administrators, auditors, and students in healthcare leadership.
No. The course builds from core concepts to advanced quality strategies.
Yes. It aligns with NHS, JCI, ISO, IOM, and other international quality frameworks.
Yes. The course is fully online and self-paced.
You’ll receive a digital Certificate in Healthcare Quality Management upon completion.